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Refund Policy ​

Last Updated: February 15, 2025

Overview ​

At Bingo VPN, we want you to be completely satisfied with our services. We understand that sometimes a service may not meet your expectations, which is why we offer a straightforward refund policy.

Refund Eligibility ​

1-Day Money-Back Guarantee ​

  • We offer a 1-day (24-hour) money-back guarantee from the time of purchase
  • The refund must be requested within 24 hours of the initial purchase
  • This applies to all new service purchases

Eligibility Requirements ​

To be eligible for a refund:

  • The request must be made within 24 hours of purchase
  • Your account must be in good standing
  • You must not have violated our Terms of Service

How to Request a Refund ​

  1. Log into your Bingo VPN account
  2. Navigate to the billing section
  3. Click on "Request Refund"
  4. Fill out the refund request form
  5. Submit your request

Alternatively, you can email [email protected] with your refund request.

Refund Process ​

  • Refund requests are processed within 1-3 business days
  • The refund will be issued to the original payment method
  • Processing time may vary depending on your payment provider

Exclusions ​

Refunds will not be provided if:

  • The 24-hour period has expired
  • The service has been used extensively during the refund period
  • The account has violated our Terms of Service
  • The purchase was made using promotional credits or discounts

Special Circumstances ​

We may consider refunds outside the standard policy in cases of:

  • Technical issues preventing service use
  • Billing errors
  • Other exceptional circumstances (evaluated case by case)

Contact Us ​

If you have any questions about our refund policy, please contact us at: