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Privacy Notice

Last Updated: February 15, 2025

1. Introduction

This Privacy Notice explains how Bingo VPN ("we", "our", or "us") collects, uses, and protects your personal information when you use our services.

2. Information We Collect

2.1 Account Information

  • Name and email address
  • Billing information
  • Company details for business accounts

2.2 Technical Information

  • IP addresses
  • Connection timestamps
  • Bandwidth usage
  • Device information

2.3 Usage Information

  • Service configuration
  • Feature usage statistics
  • Performance metrics

3. How We Use Your Information

We use your information to:

  • Provide and maintain our VPN services
  • Process payments and send invoices
  • Improve our services
  • Communicate service updates
  • Provide technical support
  • Ensure compliance with our terms of service

4. Data Storage and Security

  • We implement industry-standard security measures
  • We do not log or store your VPN transfer content
  • We retain account information for the duration of service
  • Technical logs are retained for 30 days
  • We use encryption for data transmission and storage

5. Data Sharing

We do not sell your personal information. We may share data:

  • With service providers who assist in operating our services
  • When required by law or government authorities
  • In connection with a business merger or acquisition

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze service usage
  • Improve user experience

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

9. International Data Transfers

We may transfer your data to servers located in different countries. We ensure appropriate safeguards are in place for these transfers.

10. Changes to This Notice

We may update this Privacy Notice periodically. We will notify you of any material changes via email or through our services.

11. Contact Us

For any questions about this Privacy Notice, please contact us at [email protected].